Mental Health & Psychosocial Disability

Last reviewed: 4 October 2026

An introduction to mental health and how ongoing mental health difficulties can affect everyday life. This page provides general information only and does not provide diagnosis, medication advice or personalised treatment advice. Always seek support from a qualified health professional.

Need help now?

If you or someone else is in immediate danger, call Triple Zero (000). The following services offer confidential support 24 hours a day, 7 days a week.

Triple Zero (000) — For emergencies or immediate danger.
Lifeline — 13 11 14 — 24/7 confidential telephone support.
Beyond Blue — 1300 22 4636 — 24/7 mental health support and information.

What mental health means

Mental health is about how we think, feel and cope with everyday life. It affects how we relate to other people, manage stress and make decisions.

Good mental health is more than the absence of mental illness. Healthdirect describes it as a state of wellbeing where a person can cope with the normal stresses of life, learn and work productively, use their abilities and contribute to their community. Everyone's mental health changes over time, and even people with good mental health experience difficult feelings sometimes.

An introduction to mental health conditions

A mental health condition is a health condition that affects how a person thinks, feels or behaves. Examples include anxiety, depression, bipolar disorder, schizophrenia and post-traumatic stress disorder (PTSD).

Mental health conditions are common in Australia. They vary in how long they last and how much they affect daily life. Many people recover, or learn to manage their condition well, with the right support.

A mental health condition is not a personal weakness. Only a qualified health professional can assess and diagnose a mental health condition. This page does not provide diagnosis or treatment advice.

What psychosocial disability means

Psychosocial disability is the term used to describe a disability that may arise from a mental health condition. It is not a diagnosis. It describes the impact a condition has on a person's ability to take part in everyday life.

Not everyone with a mental health condition has a psychosocial disability. Two people with the same diagnosis can have very different experiences and support needs.

The impact of psychosocial disability can go up and down. A person may have periods where they manage well and periods where they need more support.

Possible effects on everyday activities

Psychosocial disability can affect areas such as communicating, socialising, learning, looking after yourself and managing daily life. This might include keeping up with household tasks, managing money and appointments, using transport, or finding and keeping work or study.

Some people find it hard to concentrate, stay motivated or feel confident in social situations. Others may find it difficult to leave home or keep a regular routine. These effects are not always visible to others.

Recovery and individual support needs

Recovery is personal and looks different for everyone. For many people, it means living a meaningful life, with or without ongoing symptoms. Recovery is not always a straight line.

A GP is often a good first step. Your usual GP can assess your needs and, where appropriate, prepare a Mental Health Treatment Plan, which can give access to Medicare rebates for sessions with eligible mental health professionals.

Support can also come from community mental health services, peer support workers, family and friends. The right mix depends on each person's needs, which may change over time.

How psychosocial disability relates to the NDIS

A mental health diagnosis on its own does not make someone eligible for the NDIS. To meet the NDIS disability requirements, a person needs an impairment from a mental health condition that is, or is likely to be, permanent and that substantially affects their ability to do everyday activities. The NDIA decides each application individually.

For eligible participants, NDIS funding may include supports to build daily living and social skills, help to take part in community activities, and psychosocial recovery coaches, who help participants plan and coordinate their NDIS supports alongside their mental health care.

The NDIS does not replace community mental health services or treatment provided through the health system. People who are not eligible for the NDIS can still access other mental health services.

Where to find reliable information and support

In an emergency, or if someone is at immediate risk, call Triple Zero (000). Lifeline (13 11 14) and Beyond Blue (1300 22 4636) offer confidential support 24 hours a day, 7 days a week.

For help finding local mental health services, Medicare Mental Health offers a free phone service on 1800 595 212 (weekdays, 8:30am to 5pm, excluding public holidays). Healthdirect also provides reliable, government-funded health information.

The sources used for this page are listed below, followed by more detailed guides on the main Cenplus Care website.

Important

This page provides general information only. It is not a substitute for professional advice, diagnosis or treatment. A mental health diagnosis does not automatically establish NDIS eligibility. If you are concerned about your mental health, please contact a health professional.

Sources

Healthdirect — Good mental health

Government-funded information about mental health and wellbeing.

Medicare Mental Health

Free Australian Government service to help find local mental health support.

Services Australia — Mental Health Treatment Plans

How Mental Health Treatment Plans work under Medicare's Better Access initiative.

NDIS — Psychosocial Disability Access Factsheet (PDF)

How the NDIS supports psychosocial disability, including recovery coaches.

NDIS — How to check your eligibility

Official NDIS age, residence and disability requirements.

Learn more at Cenplus Care

This page covers the basics. For more detailed guides on mental health and psychosocial disability, including specific conditions and how the NDIS applies, visit Cenplus Care's main information website.

Understanding Mental Health

An introduction to what mental health is, why it matters, and how to look after it.

Psychosocial Disability

What psychosocial disability means and how it differs from mental illness.

Mental Health, Psychosocial Disability and the NDIS

How the NDIS applies to psychosocial disability, and why a diagnosis alone is not enough.

Explore Mental Health

Browse guides on anxiety, depression, bipolar disorder, trauma, PTSD and more.

Published by Cenplus Care Pty Ltd. This is an independent information website, not affiliated with the NDIA or the NDIS Quality and Safeguards Commission. Information is general. No disability support services are offered through this website.

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